Refunds _ Policy
Effective Date: 1/1/2023
Thank you for shopping with yalla-sports.com. We are committed to providing you with high-quality products and exceptional customer service. We understand that there may be situations where you need to return an item and get refunds . This r efund Policy outlines the guidelines and procedures for returning products purchased from our online store.
• Items must be returned within 14 days from the date of delivery.
• Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
• Sale items, underwear, and swimwear are non-returnable and non-refundable.
• Personalized or customized items cannot be returned unless they are defective or damaged.
2.Refund _ _ Process:
To start a re- fund , please follow these steps:
• Contact our customer support team at email@example.com, or on our WhatsApp Number +971551518126 within 14 days of receiving your order. Provide your order number and details about the item(s) you wish to refund .
• Our customer support team will guide you through the return process, providing you with a return authorization number and instructions for shipping the item(s) back to us.
• Once we receive the returned item and confirm its eligibility, we will inspect it for any damages or signs of use.
• Refunds will be processed within 3 business days from the date of receiving the returned item.
• The refund will be issued using the original payment method used for the purchase.
• Please note that it may take some additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.
• If you placed your order using Cash on Delivery (COD), the refunded amount will be provided as store credit.
• Store credit can be used for future purchases on our website for up to 12 months from the date of refund.
3. Changes to this Policy:
• We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting to our website.
• By making a purchase from Mitanistore.com, You agree to adhere to this Re fund Policy.
If you have any questions or concerns about these Terms of Service, please contact us at firstname.lastname@example.org , or on our WhatsApp Number +971551518126
Thank you for shopping with us!